Electronic cigarette FAQ

1. Some of the filters and atomizers are wet upon opening of the package. Is this common? Is there a way to prevent this? --- To solve this problem, our factory will health electronic cigarette first control the amount of smoke oil instillation --- that is, smoke oil droplets in the amount of the atomizer nickel online (add drops of oil smoke, in order to test the function of the electronic cigarette).

2. The first time the samples are charged, they have different appearance in terms of the charging light and the tip of the cigarette light. Some of them have green charging light and red cigarette tip light, some have red charging light and red cigarette tip light, and some have green charging light and no light at the cigarette tip. After 5 minutes of charging, all of them have green charging light and no light at the cigarette tip. Which appearance is the normal functioning one and why they have difference appearance like that? --- These are normal, because the battery charger and rod inside their own control circuit to indicate charging. --- Some of them have green charging light and red cigarette tip light, which is normal, the battery is almost full; Some have red charging light and red cigarette tip light, this is normal, indicating that the battery is not fully; and some have green charging light and no light at the cigarette tip. --- this is normal, the battery is fully charged; After 5 minutes of charging, all of them have green charging light and no light at The Cigarette tip - - this is normal, the battery is fully charged; only five minutes on full power, and then, if the battery runs out at the factory, the battery is fully charged over the charge, usually takes about 2 hours.

 3. The client said that the 2 boxes out of 25 that are broken Elips e cig were not smashed or torn. It is just simply didn't work, totally dead even though they were charged. Could you please let me know how you will handle this situation ? --- Customers say 2 boxes of electronic cigarette --- no response, it may be really bad, a simple discrimination method is: Do you use (tested) a normal electronic cigarette, disassemble the battery lever or fog of the same you think that the combination of the parts in question, to see if there are problems, it is easy to determine the parts problem; course, may be the charger, the same you use a good electronic cigarette to test Make sure that the charger can generally really a problem

4. When the cigarettes are sucked, 8 of the 25 have burning smell. What cause this? Is this considered broken? Is this dangerous? --- Should not be a burning smell, the smell of burning potential customers is unclear use, smoking, the empty smoke bombs (the factory on the nebulizer mouthpiece is empty --- of liquid smoke), so to remind customers to replace the empty smoke bombs to apply again and again. Long-term use of the empty smoke bombs to smoke, then atomizer easy to burn out, but there is no danger, up to the atomizer burn does not work.

 5. When the cigarettes are sucked, 5 of the 25 havee cigarette liquid liquid sprayed inside the mouth of the users. What cause this? Is this dangerous? --- Battery is dead, prone to this phenomenon; continuous straining vigorously pumping this phenomenon can also occur; I plant will be properly controlled injection of liquid smoke measurements in the smoke bombs in order to minimize this phenomenon occur; liquid smoke all through the FDA and SGS certification, which means that liquid smoke is food-grade liquid, customers do not have to worry about any security issues.

6. After 50-100 times sucked, the users complained that they have dry mouth and sore throat. Is this common? --- This phenomenon is possible, especially with high nicotine liquid smoke, this phenomenon will become more apparent; recommends that customers buy electronic cigarette mint flavor, this phenomenon e cigarette accessorieswill be greatly eased.